Complaint Service

The Service Provider applies the complaint handling procedure contained in the General Terms and Conditions. (link here) If you wish to make a complaint, please return the complaint protocol below to one of our contact details, which we will respond to immediately. You have the opportunity to make a complaint on the website available for European Union citizens at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=HU

The registered office of the Service Provider is: 1145 Budapest, Komócsy u. 15.

Service provider name: Kernel Group 2003 Kft.

Service provider email address: dymo@dymobolt.hu



RECEIVING COMPLAINTS

MINUTES





Customer name, order number:



Customer's permanent address, registered office, mailing address:



Your phone number and email address:



Method of notification:



Place, time and method of presenting the complaint:



Detailed description of the complaint, indicating the reason for the complaint and the specific needs:



Copies of documents supporting the complaint: attached/none



List of documents, documents and other evidence presented by the client:

















Date:



jkv receiving clerk                                        customer submitting a complaint

signature of

A jelen jegyzőkönyv egy másolati példányát átvettem:

Dátum:

ügyfél aláírás