The Service Provider applies the complaint handling procedure contained in the General Terms and Conditions. (link here) If you wish to make a complaint, please return the complaint protocol below to one of our contact details, which we will respond to immediately. You have the opportunity to make a complaint on the website available for European Union citizens at the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=HU
The registered office of the Service Provider is: 1145 Budapest, Komócsy u. 15.
Service provider name: Kernel Group 2003 Kft.
Service provider email address: dymo@dymobolt.hu
RECEIVING COMPLAINTS
MINUTES
Customer name, order number:
Customer's permanent address, registered office, mailing address:
Your phone number and email address:
Method of notification:
Place, time and method of presenting the complaint:
Detailed description of the complaint, indicating the reason for the complaint and the specific needs:
Copies of documents supporting the complaint: attached/none
List of documents, documents and other evidence presented by the client:
Date:
jkv receiving clerk customer submitting a complaint
signature of
A jelen jegyzőkönyv egy másolati példányát átvettem:
Dátum:
ügyfél aláírás